…customers’ business requirements and goals is the most important value added service a freight forwarder can provide. Knowing when “now” means “now”, and what “later” costs a customer, is the hallmark for our success. We make every possible effort in comprehend every single request we receive in order to give our customers the support they need.
TRANSPARENCY
…is very important to us. Tracking and Tracing, Price forecasting without hidden costs and timely deliveries of such information is crucial and we make them a core part of services we offer. We are available 24/7, 365 days per year including bank holidays, nights and week-ends to give support to our customer. We explain all the ins and outs of solutions to give our customers all necessary tools to take the right decision. We can also provide services with open book policy.
ACCOUNTABILITY
…no matter who is the customer, we always hold ourselves and our vendors accountable for the result, as we think this is a key factor to value the work of all parties involved.